Tag: United Airlines

  • Two hackers rewarded by United Airlines with 1 million air miles

    One million “miles” – that’s the reward claimed by each of the two hackers who helped US company United Airlines discover various failings in its computer system.

    In May 2015, the airline launched a campaign addressed to IT security experts who were invited to seek computer and system deficiencies. “When you think you’ve found a security bug that could affect our sites, applications and/or portals, just let us know!” could be read on the company’s website. “If what you discover corresponds to what we look for, we will be happy to reward you for your time and effort,” added the notice.

    United Airlines resorted to bug bounty to solve system issues (pic: web)
    United Airlines resorted to bug bounty to solve system issues (pic: web)
    Two hackers, including American Jordan Wiens, chief of a company specialized among others in cyber security, obtained such a bounty consisting in ‘miles’, travel convertible loyalty points equivalent to dozens of domestic flights. The two however were not authorized to make public the nature of the flaws they discovered.

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    United Airlines experienced computer issues several times. In 2011, the airline had to ground the fleet of its planes due to a “computer failure” that paralyzed the reservation systems and made it impossible for passengers to board the aircraft. Also a computer problem that broke out in June 2015 blocked thousand planes at airports across the United States for nearly an hour.

  • United Airlines plane with 240 passengers on board returns to London due to a technical malfunction

    A United Airlines plane carrying 240 people on board and operating Flight UA28, returned to London’s Heathrow airport on Wednesday due to technical problems, according to sources quoted by ITV station. The plane had taken off at 10:36 a.m. from the British capital and was due to arrive at New York’s Newark airport in the United States at 1:40 p.m. local time (6:40 p.m. GMT).

    United Airlines Boeing 767
    United Airlines Flight UA28 returned to Heathrow due to technical fault (photo: public domain)
    The United Airlines Boeing 767 (UA28) was reportedly spotted circling in the skies just off the Isle of Wight for nearly two hours, and aviation experts claim that such an action was most likely taken in order to dump fuel before coming back to the ground.

    Due to technical issues, the pilots made the request to get back to London.
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    “United Airlines Flight UAL28 having 227 passengers and 13 crew on board returns and lands safely at Heathrow airport after facing a technical fault”, the US airline said in a statement.

    The aircraft appeared to have flow for long in the neighborhood of the UK coast as it landed at Heathrow at around 3:50 GMT, delaying entirely the flight schedule to the U.S.