Two hackers rewarded by United Airlines with 1 million air miles

One million “miles” – that’s the reward claimed by each of the two hackers who helped US company United Airlines discover various failings in its computer system.

In May 2015, the airline launched a campaign addressed to IT security experts who were invited to seek computer and system deficiencies. “When you think you’ve found a security bug that could affect our sites, applications and/or portals, just let us know!” could be read on the company’s website. “If what you discover corresponds to what we look for, we will be happy to reward you for your time and effort,” added the notice.

Two hackers, including American Jordan Wiens, chief of a company specialized among others in cyber security, obtained such a bounty consisting in ‘miles’, travel convertible loyalty points equivalent to dozens of domestic flights. The two however were not authorized to make public the nature of the flaws they discovered.

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United Airlines experienced computer issues several times. In 2011, the airline had to ground the fleet of its planes due to a “computer failure” that paralyzed the reservation systems and made it impossible for passengers to board the aircraft. Also a computer problem that broke out in June 2015 blocked thousand planes at airports across the United States for nearly an hour.